Kitty Wheelz

While many cats learn how to use the wheel all by themselves, your cat may take a little encouragement and training.

Try holding treats, string, or pointing a laser on the wheel to give them something to chase and help them get used to the sensation of running on the wheel. Once they become familiar and learn to trust it, they won’t stop using it!

If your cat needs a little extra help, simply reach out to us, and Marlene will be glad to give you some special tips.

Yes, Kitty Wheelz is designed to fit comfortably in most homes, including small apartments. With a 13.6 inch width and 52 inch height, it fits comfortably into tight spaces no problem.

Marlene’s Pro Tip: Take a look at the different customer videos on this page for an idea of how Kitty Wheelz fits into different-sized rooms.

Kitty Wheelz is suitable for cats up to 3.5 feet long, and its sturdy build supports cats up to 25lbs with no shaking. It can safely support cats of a max weight of 35lbs, but you will notice some slight wobbles at this point.

Not at all.

Unlike cat wheels you might find elsewhere, Kitty Wheelz is built with special quiet bearings that reduce noise and vibration (3x quieter than standard metal bearings).

All the videos on this page have sound, so give them a watch to see how smooth this thing really is!

Kitty Wheelz is built with vet-approved materials that don’t snag on your kitty’s claws, and the wheel diameter is 43 inches to allow generous freedom of movement that won’t cause your cat to arch excessively or put undue pressure on their spine.

Ultimately though, as a cat parent, it’s up to you to decide whether this product is safe for your cat. (We’re sure you’ll make the right decision 😸)

Assembly is super fast and easy compared to other kitty treadmills out there. Most cat parents can put Kitty Wheelz together in around 90 minutes using the handy tutorial video on this page and the set-up instructions that come in the box.

All the tools and parts you need to assemble this product (screwdriver, safety gloves, nuts, bolts, screws and rollers) are included in the parcel.

We have a 10-minute follow-along video which shows you exactly how to set up the product step by step.

But if you’re still struggling, our support team is here to help. Email help@marlenespetshop.com and we’ll be right with you!

Shipping for this product takes approx 4–5 days to all 50 states. For international orders (including Alaska, Hawaii, and Puerto Rico) please allow an additional 4 days for your product to arrive.

Absolutely. We offer a special 60-day money-back guarantee for Kitty Wheelz.
If you aren’t satisfied with the product and would like a refund, send an email to help@marlenespetshop.com within 60 days of purchasing, with an explanation of why you’d like a refund.

Please be as detailed as possible and if relevant include pictures. After that’s been processed, our team will issue your refund as soon as the product arrives back at our warehouse.

Please note: we cannot administer a refund if the product is not in good condition.

Yes! Kitty Wheelz comes with a lifetime warranty, so if you find any defects in the materials or workmanship of your product, just send it back to us and we’ll happily repair or replace it.

To claim your warranty, just email help@marlenespetshop.com with proof of purchase and a detailed explanation of the issue (PLEASE include photos) and we’ll take it from there.